Privacy policy

Privacy Policy – Bethania Hair

Bethania Hair respects your privacy and is committed to protecting your personal information in accordance with applicable South African data protection laws.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment-related information (processed securely by third-party providers)

2. How We Use Your Information

We collect and use your information to:

  • Process and fulfill your orders

  • Deliver products to your address

  • Communicate with you regarding your order

  • Provide customer support

  • Improve our website and services

3. Payment Security

All payments are processed through secure third-party payment providers.

  • We do not store or have access to your card or banking details

  • Transactions may require additional verification for security purposes

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

  • With courier companies for delivery purposes

  • With payment providers to process transactions

  • When required by law or legal authorities

5. Data Protection

We take reasonable measures to protect your personal information from:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

6. Cookies

Our website may use cookies to:

  • Improve your browsing experience

  • Analyze website traffic

  • Remember your preferences

You can disable cookies in your browser settings if preferred.

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for data processing

To exercise these rights, contact us at:
support@bethaniahair.co.za

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your transactions

  • Comply with legal obligations

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: support@bethaniahair.co.za
Location: South Africa

We aim to respond within 24–48 hours.