Shipping Information

At Bethania Hair, we are committed to delivering your order safely and efficiently throughout South Africa.

Processing Time

• Orders are processed within 1–3 business days after payment has been confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major cities: 2–5 business days

• Regional and remote areas: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location and courier operations.

Shipping Fees

• Free nationwide shipping on orders over R500.

• Orders below R500 may incur a delivery fee, which will be calculated at checkout.

• We deliver throughout South Africa using trusted courier partners.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or WhatsApp to monitor the progress of your delivery.

Delivery Address

Please ensure that your delivery address and contact information are correct when placing your order. Bethania Hair is not responsible for delays or failed deliveries resulting from incorrect information provided by customers.

Delivery Delays

While we strive to deliver all orders within the estimated timeframes, unforeseen circumstances such as weather conditions, public holidays, courier delays, or high order volumes may occasionally affect delivery times.

Damaged or Missing Orders

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your package so we can assist you promptly.

Email: support@bethaniahair.co.za

WhatsApp: +27 63 701 4467

Location: Mayfair, Johannesburg, South Africa

Thank you for choosing Bethania Hair. We appreciate your trust and look forward to providing you with premium-quality human hair products and excellent service.