Terms of Service

Terms of Service – Bethania Hair

These Terms of Service govern your use of our website and the purchase of products from Bethania Hair. By accessing our website or placing an order, you agree to these terms.

1. General

Bethania Hair is an online store based in South Africa, offering premium human hair products.
We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using this website under the supervision of a parent or guardian

3. Products

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Actual product appearance may vary slightly

  • We reserve the right to correct any errors or inaccuracies

4. Orders

  • All orders are subject to acceptance and availability

  • We reserve the right to cancel any order at our discretion

  • Orders are only confirmed once payment has been successfully received

5. Payments

  • All payments are processed securely through third-party payment providers

  • We do not store or have access to your card or banking details

  • Additional verification may be required for security purposes

6. Shipping & Delivery

  • Orders are processed within 1–3 business days

  • Delivery timelines are estimates and may vary

  • We are not responsible for delays caused by courier services

7. Returns & Refunds

  • Returns and refunds are handled according to our Return & Refund Policy

  • Customers must follow the return process outlined on our website

8. Intellectual Property

All content on this website, including:

  • Images

  • Logos

  • Text

  • Branding

is the property of Bethania Hair and may not be used without permission.

9. Limitation of Liability

Bethania Hair is not liable for:

  • Indirect or consequential losses

  • Delays caused by third-party services

  • Any issues beyond our reasonable control

10. Prohibited Use

You may not use our website:

  • For unlawful purposes

  • To commit fraud

  • To interfere with website security

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of South Africa.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@bethaniahair.co.za
Location: South Africa

We aim to respond within 24–48 hours.